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Title: Mobile Medical Assistant
Description:The role of this Medical Assistant is to travel each day to different facilities and
patient homes to test and treat for Hepatitis C.
Duties and Responsibilities:
- Traveling each day to a different Addiction Recovery facility in Ohio to offer Hepatitis C,HIV and STD point of care testing & linkage to care services.
- Be a self-motivated individual eager to talk and engage with all addiction recoverypatients and staff at each facility.
- Educating staff & patients on the importance of being tested and cured for Hepatitis Cand treated for HIV & STD’s.
- Complete the necessary paperwork (consent forms, etc.) with each patient beforetesting
- Excellent phlebotomy skills are essential.
- Draw labs through phlebotomy as ordered, properly labeling samples, and deliveringlabs to office or a local drop off facility each day.
- Attempt to test all patients in the facility each visit, this is done by education, andengagement of all patients and staff each day.
- Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
- Chart a description of each encounter in the EMR system
- Facilitate a telemedicine visit between the patient and a nurse practitioner
- Electronically track patients being tested for Hepatitis C in Microsoft and offer follow upservices to get them cured!
- Continue to be in contact with all patients until SVR12
- Self-directed research & visits to addiction recovery facilities that we are currently nottesting in, to offering our free mobile testing & linkage to care services. Buildingrelationships with these clinics, owners, directors, physicians, and medical staff. Thenfollowing up with phone calls and emails to facilitate new clinic growth.
Requirements:
- Clean OH driving record and valid OH driver’s license for 3 years.
- Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations,will vary.
- Strong customer service skills
- Friendly, outgoing personality with the ability to make people comfortable enough withyou to be tested.
- Ability to work collaboratively in team-based care including CRNP and Hepatitis COutreach & Linkage to care coordinators
- Excellent phlebotomy skills are a must.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic MedicalRecords
- Experience with patient centered care
- Punctuality and impeccable attendance
- Strong communication skills with both professionals and patients from all demographics
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Patience and great attention to detail
- Completely understand the healthcare privacy laws as outlined in HIPAA
- LGBTQ+ cultural competency
- Ability to work collaboratively in team-based care
- Ability to adapt to a work environment that is constantly changing and not alwaysstructured
- Ability to work in a fast paced and, at times, excited atmosphere
- Maintain a professional attitude and demeanor
- Ability to multi-task
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Title: Mobile Medical Assistant
Description:The role of this Medical Assistant is to travel each day to different facilities and
patient homes to test and treat for Hepatitis C.
Duties and Responsibilities:
- Traveling each day to a different Addiction Recovery facility in PA to offer Hepatitis C,HIV and STD point of care testing & linkage to care services.
- Contacting a potential clinic or facility who has not expressed previous interest in personto offer our services and create relationships.
- Be a self-motivated individual eager to talk and engage with all addiction recoverypatients and staff at each facility.
- Educating staff & patients on the importance of being tested and cured for Hepatitis Cand treated for HIV & STDs.
- Complete the necessary paperwork (consent forms, etc.) with each patient beforetesting
- Excellent phlebotomy skills are essential.
- Draw labs through phlebotomy as ordered, properly labeling samples, and deliveringlabs to office or a local drop off facility each day.
- Attempt to test all patients in the facility each visit, this is done by education, andengagement of all patients and staff each day.
- Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
- Chart a description of each encounter in the EMR system
- Facilitate a telemedicine visit between the patient and a nurse practitioner
- Electronically track patients being tested for Hepatitis C in Microsoft and offer follow upservices to get them cured!
- Continue to be in contact with all patients until SVR12
Requirements:
- Clean PA driving record and valid PA driver’s license for 3 years.
- Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations,will vary.
- Strong customer service skills
- Friendly, outgoing personality with the ability to make people comfortable enough withyou to be tested.
- Ability to work collaboratively in team-based care including CRNP and Hepatitis COutreach & Linkage to care coordinators
- Excellent phlebotomy skills are a must.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic MedicalRecords
- Experience with patient centered care
- Punctuality and impeccable attendance
- Strong communication skills with both professionals and patients from all demographics
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Patience and great attention to detail
- Completely understand the healthcare privacy laws as outlined in HIPAA
- LGBTQ+ cultural competency
- Ability to work collaboratively in team-based care
- Ability to adapt to a work environment that is constantly changing and not alwaysstructured
- Ability to work in a fast paced and, at times, excited atmosphere
- Maintain a professional attitude and demeanor
- Ability to multi-task
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Title: Medical Assistant
Description:The role of the medical assistant is to assist providers in implementing patient care and
provide patient-centered and culturally competent care at Central Outreach Wellness Center.
Duties and Responsibilities:
- Chart short description of each visit for Provider, or MA visit
- Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate
- Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate asconfirmed with patient
- Collect samples including urine, throat swab, and rectal swab as ordered.
- Properly log patient information into EKG, and perform EKG successfully
- Administer and properly chart for vaccines under the guidance of providers, and bill for patientvaccines in EMR system properly.
- Properly chart any given medications in the chief complaint with proper dosage, concentration,administration route and site.
- Assist providers with any medical task as requested
- Disinfect exam rooms between patient visits.
- Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
- Properly dispose of sharps and bio-hazardous materials, maintain safe environment
- Answering phones and routing the caller to where they need to go.
Requirements:
- Should be aware the Medical Assistant is one of the first impressions to each patient.
- Need to make sure each patient is comfortable with their care.
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Be able to work with a team of medical assistants, providers, and administrative staff.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
- Experience with patient centered care
- Punctuality and impeccable attendance
- Strong communication skills with both professionals and patients from all demographics
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Patience and great attention to detail
- Completely understand the healthcare privacy laws as outlined in HIPAA
- LGBTQ+ cultural competency
- Ability to work collaboratively in team-based care
- Ability to adapt to a work environment that is constantly changing and not always structured
- Ability to work in a fast paced and, at times, excited atmosphere
- Maintain a professional attitude and demeanor
- Ability to multi-task
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Title: Quality Improvement Administrator
Description:The role of the Quality Improvement Admin is to pull various reports to help with the quality of care and workflow of the clinic. This will also include developing and delivering suggested plans for improvement directly to department heads.
Duties and Responsibilities:
- Develop, implement and evaluate initiatives and interventions to improve overall practice, quality of care, and minimize harm to patients and staff.
- Work effectively with others to set goals, resolve problems, and make decision that will enhance the organization.
- Develop new and unique methods to improve operations of the organization and to create new opportunities.
- Provide ongoing communication on progress, improvement plans, and areas of focus continually to Medical Director and relevant staff.
- Maintain and manage all data retrieved.
- Serve as a change agent within the organization.
- Ensure the “voice of the patient and employee” is represented within your improvement plans by utilizing data from patient feedback and employee suggestions.
- Assess situation to determine the importance, urgency and risks. Make clear decisions that are in the best interest of the organization and always with the patient in mind.
- Develop methods to monitor performance and evaluate the need for improvements.
Requirements:
- Must have a bachelor’s degree
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
- Experience with patient centered care
- Punctuality and impeccable attendance
- Strong communication skills with both professionals and patients from all demographics
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Patience and great attention to detail
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQ+ cultural competency
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor
- Ability to multi-task
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Title: Registered Nurse
Description:The role of the Registered Nurse is to perform general nursing duties to support our providers and clinical staff to ensure the clinic is running smoothly and the patients are seen timely. The Clinic nurse will also contact patients with test results (STI, labs, etc.) and coordinate treatment and care. In this role, the RN exhibits a professional attitude in dealing with our patients and staff at all times.
Duties and Responsibilities:
- Management of all positive STI results and treatments
- Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
- Receive and respond to patient email inquiries regarding different medical services
- Collaborate with the lab to ensure results reported to the state and local health departments properly
- Handle lab specimens properly and ensure they are labeled, etc, for processing.
- Triage incoming faxing for our medical providers
- Room patients as needed.
- Take patient vitals, perform phlebotomy, and wound dressing, injections for patients when needed.
- Review labs and explain results to patients.
- Complete clearance letters for top/bottom surgery
- Complete letters for patients to return to work
- Triage phone incoming patient phone calls
- Support providers with any assigned duties, i.e., prescription refills etc.
- Understand and Educate patients on HARM reduction techniques
- Take incoming patient phone calls coming in to the call center
Minimum Qualifications and/or Experience:
- Active Registered Nursing License
- CPR certification
Requirements:
- Strong communication skills with both professionals and patients from all demographics
- Ability to work in a fast paced and, at times, excited atmosphere
- Emphasis on HARM reduction
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Completely understand the healthcare privacy laws as outlined in HIPAA
- LGBTQ+ cultural competency
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Punctuality and impeccable attendance
- Patience and great attention to detail
- Ability to collaborate with a large clinical team
- Ability to multi-task
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Title: Physician
Description:The role of the physician is to assess and treat a range of conditions that
occur in everyday life.
Duties and Responsibilities:
- Take patient’s medical history
- Update charts and patent information to show current findings and treatments
- Order tests for nurses or other healthcare staff to perform
- Review test results to identify any abnormal findings
- Recommend and design a plan of treatment
- Address concerns or answer questions that patients have about their health and well-being
- Help patients take care of their health by discussing topics such as proper nutrition and hygiene
Licensure and Clearances:
- Current and valid board certification in medicine
- Medical degree from an accredited medical school and completion of an approved residency
- Current DEA registration
- Active and unrestricted license to practice in Pennsylvania
- Successful passing of Child Abuse and FBI Clearances
Requirements:
- Strong communication skills with both professionals and patients from all demographics.
- Experience with patient-centered, trauma-informed care.
- LGBTQ+ cultural competency.
- Commitment to providing high quality care to historically underserved populations.
- Knowledge and comfort working with patients with drug and alcohol use disorders.
- Understanding on how to navigate medical systems.
- Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
- Ability to be compassionate while dealing with patients
- Ability to work collaboratively in team-based care.
- Ability to work in a fast paced and, at times, excited atmosphere
- Maintain a professional attitude and demeanor
- Ability to multi-task
- Ability to adapt to a work environment that is constantly changing and not always structured
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Patience and great attention to detail
- Completely understand the healthcare privacy laws as outlined in HIPAA
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Title: Cosmetic Laser Technician
Description:In this position, the employee will be responsible for providing esthetic treatments
to a diverse group of patients. The primary role will be to perform laser hair treatments,
provide skin care education, follow state sanitation regulations, clerical and office duties as well
as being an emotional support person for each patient within the health center.
General Duties and Responsibilities:
- Perform laser hair treatments.
- Patient consultations.
- Inventory of all products.
- Make sure all sanitation regulations are followed.
- Create and update patient charts.
- Create patient treatment logs.
- Schedule treatments and make confirmation for appointment calls.
- Answer and return all patient and provider calls and emails.
- Mechanical maintenance for laser.
- Educate patients on skin health care.
- Purchase supplies for treatment room.
- Clean and maintain treatment room.
- Offer emotional support to all patients.
License Requirements:
- Active Certification from the State Medical Board of Ohio
- Laser Certification from Alma Lasers
Requirements:
- Experience in treating skin conditions
- Ability to identify skin conditions
- Have a thorough understanding of contraindications in a treatment setting
- Education in patient counseling in a skin health setting
- Have physical stamina and strength to operate laser and perform treatments
- Have management and training experience in a skin health setting
- An understanding of touch therapy, and the importance of when treating patients
- An understanding and experience in sanitation
- Ability to restock and organize a treatment room
- Ability to create patient charts
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
- Experience with patient centered care
- Punctuality and impeccable attendance
- Strong communication skills with both professionals and patients from all demographics
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Patience and great attention to detail
- Completely understand the healthcare privacy laws as outlined in HIPAA
- LGBTQ+ cultural competency
- Ability to work collaboratively in team-based care
- Ability to adapt to a work environment that is constantly changing and not always structured
- Ability to work in a fast paced and, at times, excited atmosphere
- Maintain a professional attitude and demeanor
- Ability to multi-task
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Title: Content Coordinator
Description:The primary role of the Content Coordinator is to consistently create and
disseminate content to Central Outreach Wellness Center’s social community across Facebook,
Instagram, LinkedIn, YouTube, TikTok, and beyond. The Content Coordinator will manage
existing social media followers and monitor the growth of the social media followers, while
engaging people on social media to communicate Central Outreach’s mission to stakeholders with
appropriate tone of messages.
General Duties and Responsibilities:
- Design, create, appropriate, share thoughtful, quality, informational content on all of Central Outreach’s social media channels daily (at least 5 posts per week)
- Work with marketing department to execute objectives, long-term goals, creative strategies, and generate growth with effective integrated marketing campaigns
- Identify and initiate opportunities to start conversations or collaboration with followers, influencers, patients, or other organizations through social media engagement with content, replies to mentions, and trends to build relationships (human interest stories)
- Demonstrate a deep knowledge of mobile, emerging, and social media applications that benefit advertising campaigns. Research and implement the best practices
- Technology savvy with a solid understanding of the web, Adobe/Microsoft, photography, video, online marketing, direct marketing and best social media practices
- Search social media for the best user generated content and use it to benefit the organization from a Public Relations perspective
- Schedule, implement and manage paid social media campaigns based on business needs, content needs, key performance indicators, budget, audiences, and demographics
- Measure campaign performance with weekly data and evaluation corresponding to each social media platform
- Moderate and manage crisis and feedback in collaboration with the marketing department to benefit Public Relations
Requirements:
- Bachelor’s Degree in business, marketing, mass communications, or related field
- 3+ years experience building a brand’s social media footprint, amplifying brand messages, brand products and the brand’s community (client or agency)
- Excellent listening skills
- Excellent copywriting skills
- Excellent verbal communication skills in a workplace or team setting
- Negotiation and presentation skills (PowerPoint, Prezi or other)
- Experience with social media and social media management platforms (like Hootsuite)
- Knowledge of Microsoft Office & Excel
- Knowledge of Adobe creative suite or other illustrative, design and editing programs
- Knowledge of HTML or Javascript
- Cultural competency to all communities, especially the LGBTQIA communities
- Extreme creativity
- Attention to detail
- Ability to multitask
- Ability to adapt to a fast paced work environment
- HIPPA compliance
- Maintain a professional attitude and demeanor while being yourself
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