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Central Outreach is an Equal Opportunity Employer.

Job Openings

1. Department: Hepatitis C (Ohio: Cleveland, Akron, Kent, Youngstown, and surrounding areas)

Title:  Hepatitis C Mobile Outreach Testing & Linkage to Care Coordinator

Description:  Traveling each day to a different Addiction Recovery facility in Ohio & PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services.  

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in Ohio & PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services.  
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing
  • Excellent phlebotomy skills are essential.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day. 
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system
  • Facilitate a telemedicine visit between the patient and a nurse practitioner
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured!
  • Continue to be in contact with all patients until SVR12
  • Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff. Then following up with phone calls and emails to facilitate new clinic growth.

Requirements:

  • Clean PA driving record and valid PA driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators
  • Excellent phlebotomy skills are a must.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
  • Experience with patient centered care
  • Punctuality and impeccable attendance
  • Strong communication skills with both professionals and patients from all demographics
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Patience and great attention to detail
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQ+ cultural competency
  • Ability to work collaboratively in team-based care 
  • Ability to adapt to a work environment that is constantly changing and not always structured 
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Maintain a professional attitude and demeanor
  • Ability to multi-task

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2. Department: Mental Health (North Shore clinic)

Title: Psychiatrist

Description:The primary role of the Psychiatrist will be to provide trauma-informed, patient-centered, culturally competent and affirming care to a diverse patient population within an LGBTQ+ health center. The Psychiatrist will be an integral part of a mental health team imbedded in a physical health center.

Duties and Responsibilities:

  • Work collaboratively in a team-based environment with other mental health clinicians, staff, and primary care providers
  • Assess patients by conducting psychiatric evaluations
  • Analyze data and results of screening tools to assist in diagnosing patients and evaluating treatment response
  • Diagnose mental health disorders, provide recommendations for treatment, and prescribe medications when indicated
  • Provide follow-up for monitoring symptoms and treatment response
  • Monitor for medication side effects
  • Collaborate with patients in developing treatment plans that address their mental health concerns and psychosocial needs
  • Collaborate with patients in creating safety plans
  • Routinely assess patient safety and refer to higher level of care when indicated
  • Provide crisis intervention as needed
  • Collaborate with physicians, nurses, therapists, and case managers in the practice to monitor symptoms and address whole-patients needs
  • Collaborate with outside physicians, therapists, service coordinators, and/or other clinical professionals to address treatment goals, clinical progress, and other patient needs
  • Gather and maintain patient information and records in the EMR, including medical history, medication history, and psychosocial history obtained from patients
  • Gather information from primary supports and/or other professionals when clinically indicated or requested by patients
  • Provide information to family/primary supports when requested by patients and make sure an ROI has been signed
  • Complete all necessary clinical documentation in an accurate and timely manner
  • Participate in weekly Collaborative Care team meetings
  • Collaborate with PCPs and Collaborative Care Manager to assist in management of mental health disorders treated in the primary care clinic
  • Improve staff competence by providing training and education regarding the interrelationship between psychiatric disorders, physical illness, psychosocial concerns, and medications
  • Keep up-to-date on clinical care by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Licensure and Clearances:

  • Current and valid board certification, or pending initial certification, in Psychiatry
  • Medical degree from an accredited medical school and completion of an approved psychiatric residency
  • Active and unrestricted license to practice medicine in Pennsylvania
  • Active and unrestricted DEA licensure. 
  • Successful passing of Child Abuse and FBI Clearances.

Requirements:

  • Excellent knowledge of current DSM diagnoses, criteria, and treatment standards
  • Strong working knowledge of general psychiatric principles and practices
  • Strong communication and people skills. 
  • Experience with patient-centered, trauma-informed care.
  • Demonstrated skill in managing difficult situations utilizing de-escalation techniques and conflict resolution skills. 
  • Ability to work collaboratively in team-based care. 
  • Strong LGBTQ+ cultural competency, including being gender sensitive and pronoun aware
  • Experience working in community mental healthcare.
  • Understanding of the relationship between physical health, mental health, and social determinants of health.
  • Commitment to providing high quality care to historically underserved populations. 
  • Knowledge and comfort working with patients with drug and alcohol use disorders. 
  • Knowledge and comfort using evidence-based treatment modalities such as Motivational Interviewing, Harm Reduction, brief interventions, CBT, DBT and other psychotherapeutic techniques.
  • Understanding of how to navigate medical systems.
  • Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
  • Punctuality and impeccable attendance
  • Non-judgmental approach to patient care
  • Patience and great attention to detail
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • Ability to work in a fast paced and, at times, excited atmosphere

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3. Department: North Shore Medical Clinic

Title: Registered Nurse

Description: The role of the Registered Nurse is to perform general nursing duties to support our providers and clinical staff to ensure the clinic is running smoothly and the patients are seen timely.  The Clinic nurse will also contact patients with test results (STI, labs, etc.) and coordinate treatment and care.  In this role, the RN exhibits a professional attitude in dealing with our patients and staff at all times.

Duties and Responsibilities: 

  • Management of all positive STI results and treatments
  • Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
  • Receive and respond to patient email inquiries regarding different medical services
  • Collaborate with the lab to ensure results reported to the state and local health departments properly
  • Handle lab specimens properly and ensure they are labeled, etc, for processing. 
  • Triage incoming faxing for our medical providers
  • Room patients as needed.
  • Take patient vitals, perform phlebotomy and wound dressing, injections for patients when needed.
  • Review labs and explain results to patients.
  • Complete clearance letters for top/bottom surgery
  • Complete letters for patients to return to work 
  • Triage phone incoming patient phone calls 
  • Support providers with any assigned duties, i.e., prescription refills etc.
  • Understand and Educate patients on HARM reduction techniques.

Minimum Qualifications & Experience:

  • Active Pennsylvania Registered Nursing License
  • CPR certification

Requirements:

  • Strong communication skills with both professionals and patients from all demographics
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Emphasis on HARM reduction
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQ+ cultural competency
  • Ability to adapt to a work environment that is constantly changing and not always structured.  
  • Punctuality and impeccable attendance 
  • Patience and great attention to detail
  • Ability to collaborate with a large clinical team
  • Ability to multi-task

Job Type: Full-time

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4. Department: Medical Clinic

Title: Medical Assistant

Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities: 

  • Chart short description of each visit for Provider, or MA visit
  • Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient
  • Collect samples including urine, throat swab, and rectal swab as ordered.
  • Properly log patient information into EKG, and perform EKG successfully 
  • Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
  • Assist providers with any medical task as requested
  • Disinfect exam rooms between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment  
  • Answering phones and routing the caller to where they need to go.

Requirements:

  • Should be aware the Medical Assistant is one of the first impressions to each patient.
  • Need to make sure each patient is comfortable with their care.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
  • Experience with patient centered care
  • Punctuality and impeccable attendance
  • Strong communication skills with both professionals and patients from all demographics
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Patience and great attention to detail
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQ+ cultural competency
  • Ability to work collaboratively in team-based care 
  • Ability to adapt to a work environment that is constantly changing and not always structured 
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Maintain a professional attitude and demeanor
  • Ability to multi-task

Job Type: Full-time

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5. Department: Medical Clinic

Title: Medical Assistant

Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities: 

  • Chart short description of each visit for Provider, or MA visit
  • Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient
  • Collect samples including urine, throat swab, and rectal swab as ordered.
  • Properly log patient information into EKG, and perform EKG successfully 
  • Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
  • Assist providers with any medical task as requested
  • Disinfect exam rooms between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment  
  • Answering phones and routing the caller to where they need to go.

Requirements:

  • Should be aware the Medical Assistant is one of the first impressions to each patient.
  • Need to make sure each patient is comfortable with their care.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
  • Experience with patient centered care
  • Punctuality and impeccable attendance
  • Strong communication skills with both professionals and patients from all demographics
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Patience and great attention to detail
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQ+ cultural competency
  • Ability to work collaboratively in team-based care 
  • Ability to adapt to a work environment that is constantly changing and not always structured 
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Maintain a professional attitude and demeanor
  • Ability to multi-task

Job Type: Part-time

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6. Department: Hep-C

Title: Mobile -- Hepatitis C Outreach CRNP

Description: The role of this Nurse Practitioner is to travel to patients’ homes in Southeast Ohio to test, consult and treat Hepatitis C and administer COVID-19 vaccines as necessary.  The Nurse Practitioner in this role needs to have a skillset to work with hard to reach and marginalized populations in their homes that wouldn’t have the opportunity to get linked to care in traditional medical settings.   

Duties and Responsibilities: 

  • Administer COVID Vaccines. 
  • Provide and conduct testing, consultations, and treatment for Hepatitis C.  
  • Create charts and take patient history. 
  • Coordinate medication delivery to patients. 
  • Submits orders to pharmacy and coordinates medication delivery to patients.
  • Monitor and review lab results for patients.  Communicate with patient their lab results and follow up to make sure they are adherent to their medication.  
  • Perform follow up visits to ensure compliance.
  • Update charts and patient information to show current findings and treatments.
  • Address concerns or answer questions that patients have about their health and well-being.
  • Perform SVR labs 90 days after Hepatitis C treatment to ensure a patient is cured.

Licensure and Clearances:

  • Current and valid CRNP Certification 
  • Current DEA registration
  • Active and unrestricted license in Pennsylvania. 
  • Successful passing of Child Abuse and FBI Clearances.

Requirements:

  • Clean driving record and valid driver’s license for past 3 years.  
  • Strong communication skills with both professionals and patients from all demographics. 
  • Experience with patient-centered, trauma-informed care.
  • LGBTQ+ cultural competency. 
  • Commitment to providing high quality care to historically underserved populations. 
  • Knowledge and comfort working with patients with drug and alcohol use disorders. 
  • Understanding on how to navigate medical systems.
  • Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
  • Ability to be compassionate while dealing with patients.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Patience and great attention to detail
  • Completely understand the healthcare privacy laws as outlined in HIPAA.

Benefits: 

  • Company car
  • Paid Time off
  • 401(k) and profit-sharing plans
  • Medical, Dental, and Vision

Job Type: Full-time

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7. Department: Medical Clinic

Title:  Mental Health Medical Assistant

Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities:

  • Obtain Vitals including height, weight, BP, pulse, and respiratory rate
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient
  • Collect samples including urine
  • Administer and properly chart for injections under the guidance of providers, and bill for patient injections in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route, site, lot number, and expiration date
  • Assist providers with any medical task as requested
  • Disinfect exam rooms and common areas between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment  
  • Answering phones and routing the caller to where they need to go.
  • Call patients who no-show to reschedule appointments
  • Triage patient phone calls, assess needs and connect to appropriate provider
  • Track treatment plans and due dates
  • Facilitate and keep track of referrals to external providers
  • Document all patient encounters in EMR in a timely manner
  • Check-in calls if requested by patient or provider
  • Keep track of samples and injectable medications
  • Keep injection tracker up to date for injectable medications
  • Schedule follow up appointments for injections at appropriate intervals as determined by psychiatrist
  • Dispose of expired medications appropriately 
  • Answer phones and return calls
  • Maintain encounter form logs
  • Covey messages to/from physician and therapists to patient
  • Assist care coordinator with any duties he/she/they may need
  • Call to confirm appointments the week before
  • Assist in scheduling/re-scheduling patient appointments
  • Send appropriate MH screening questionnaires ahead of appointments and print out for provider

Additional Items:

  • Maintain appropriate boundaries between personal and professional patient relationships
  • Should be aware the Medical Assistant is one of the first impressions to each patient.
  • Need to make sure each patient is comfortable with their care.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Understand the employee handbook and follow the rules outlined in it.
  • Maintain a professional attitude and demeanor 
  • Knowledge of basic computer skills, Excel, Word, and how to use the EMR
  • Experience with patient centered care
  • Punctuality and impeccable attendance 
  • Strong communication skills with both professionals and patients from all demographics
  • Non-judgmental approach to patient care
  • LGBTQ+ cultural competency
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Ability to multi-task

Schedule: 8:45am - 5:15pm or 10:45am - 7:15pm

Be here by 8:45am to attend the morning huddle, unless yur shift starts at 10:45am. Schedule (1) 30-minute lunch break and (2) 15-minute breaks with Supervisor.

Job Type: Salary

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