Central Outreach Wellness Center (COWC) is an Affirmative Action/Equal Opportunity employer. Our team values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. COWC does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin in its employment policies, programs and activities. We strongly encourage applications who identify as LGBTQIA+, BIPOC, disabled, or otherwise diverse or underrepresented to apply.
Central Outreach is an Equal Opportunity Employer.
Job Openings
1. Department: Clinic (Pittsburgh)
Title: In-House Counsel
Description: The In-House Counsel will be responsible for day-to-day advice and counsel in our Healthcare facility while also working closely with our Owner, Human Resources, Real Estate and Business Administrator for legal advice and guidance on contracts and contract negotiations, medical staff affairs, and day-to-day legal issues.
General Duties and Responsibilities:
- Represent Central Outreach in court and handle all aspects of litigation.
- Oversee day-to-day legal affairs including contract negotiations, corporate matters, staff affairs and any duties per owner and founder.
- Assist and/or directly handle any malpractice, employment or any other lawsuits against COWC.
- Assist with compliance and regulatory matters.
- Oversee and/or assist in oversight of outside counsel.
- Remain current on trends in the law, particularly, fraud and abuse, compliance, FSLA, FMLA, regulatory and related matters.
- Ensure COWC is in compliance at all times in regard to FMLA, FSLA, OSHA etc.
- Diligently respond to all legal matters in a timely and cost-effective manner.
- ST/LT Disability compliance.
Qualifications
- 5+ years of legal experience drafting, negotiating and reviewing a variety of corporate and commercial contracts.
- Working knowledge of healthcare and insurance regulation.
- Licensed and in good standing in the state of residence.
Requirements:
- Knowledge of litigation process and procedures.
- Knowledge of general operations of corporations, limited liability companies and joint-ventures.
- Ability to work under stress and with short deadlines.
- Travel to all COWC locations in PA and OH required with some overnight stay required.
- Strong communication skills with professionals from all demographics.
- Punctuality and impeccable attendance.
- Non-judgmental approach.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Ability to work collaboratively.
- LGBTQIA cultural competency.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Adhere to all standards outlined in the guidelines HIPAA.
- Ability to work in a fast paced and, at times, exciting atmosphere.
- Knowledge of basic computer skills including Word and Excel.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
2. Department: Mental Health (Pittsburgh)
Title: Psychiatrist
Description: The primary role of the Psychiatrist will be to provide trauma-informed, patient-centered, culturally competent and affirming care to a diverse patient population within an LGBTQIA+ health center. The Psychiatrist will be an integral part of a mental health team embedded in a physical health center.
Duties and Responsibilities:
- Work collaboratively in a team-based environment with other mental health clinicians, staff, and primary care providers.
- Assess patients by conducting psychiatric evaluations.
- Analyze data and results of screening tools to assist in diagnosing patients and evaluating treatment response.
- Diagnose mental health disorders, provide recommendations for treatment, and prescribe medications when indicated.
- Provide follow-up for monitoring symptoms and treatment response.
- Monitor for medication side effects.
- Collaborate with patients in developing treatment plans that address their mental health concerns and psychosocial needs.
- Collaborate with patients in creating safety plans.
- Routinely assess patient safety and refer to a higher level of care when indicated.
- Provide crisis intervention as needed.
- Collaborate with physicians, nurses, therapists, and case managers in the practice to monitor symptoms and address whole-patients needs.
- Collaborate with outside physicians, therapists, service coordinators, and/or other clinical professionals to address treatment goals, clinical progress, and other patient needs.
- Gather and maintain patient information and records in the EMR, including medical history, medication history, and psychosocial history obtained from patients.
- Gather information from primary supports and/or other professionals when clinically indicated or requested by patients.
- Provide information to family/primary supports when requested by patients and make sure an ROI has been signed.
- Complete all necessary clinical documentation in an accurate and timely manner.
- Participate in weekly Collaborative Care team meetings.
- Collaborate with PCPs and Collaborative Care Manager to assist in the management of mental health disorders treated in the primary care clinic.
- Improve staff competence by providing training and education regarding the interrelationship between psychiatric disorders, physical illness, psychosocial concerns, and medications.
- Keep up-to-date on clinical care by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Licensure and Clearances:
- Current and valid board certification, or pending initial certification, in Psychiatry.
- Medical degree from an accredited medical school and completion of an approved psychiatric residency.
- Active and unrestricted license to practice medicine in Pennsylvania.
- Active and unrestricted DEA licensure.
- Successful passing of Child Abuse and FBI Clearances.
Requirements:
- Excellent knowledge of current DSM diagnoses, criteria, and treatment standards.
- Strong working knowledge of general psychiatric principles and practices.
- Strong communication and people skills.
- Experience with patient-centered, trauma-informed care.
- Demonstrated skill in managing difficult situations utilizing de-escalation techniques and conflict resolution skills.
- Ability to work collaboratively in team-based care.
- Strong LGBTQIA cultural competency, including being gender-sensitive and pronoun aware
- Experience working in community mental healthcare.
- Understanding of the relationship between physical health, mental health, and social determinants of health.
- Commitment to providing high-quality care to historically underserved populations.
- Knowledge and comfort working with patients with drug and alcohol use disorders.
- Knowledge and comfort using evidence-based treatment modalities such as Motivational Interviewing, Harm Reduction, brief interventions, CBT, DBT and other psychotherapeutic techniques.
- Understanding of how to navigate medical systems.
- Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
- Punctuality and impeccable attendance.
- Non-judgmental approach to patient care.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- Ability to work in a fast-paced and, at times, excited atmosphere.
3. Department: Clinic (Pittsburgh)
Title: Physician
Description:The role of the physician is to assess and treat a range of conditions that occur in everyday life.
General Duties and Responsibilities:
- Take patient’s medical history
- Update charts and patent information to show current findings and treatments.
- Order tests for nurses or other healthcare staff to perform.
- Review test results to identify any abnormal findings.
- Recommend and design a plan of treatment.
- Address concerns or answer questions that patients have about their health and well-being.
- Help patients take care of their health by discussing topics such as proper nutrition and hygiene.
Licensure and Clearances:
- Current and valid board certification in medicine.
- Medical degree from an accredited medical school and completion of an approved residency.
- Current DEA registration.
- Active and unrestricted license to practice in Pennsylvania.
- Successful passing of Child Abuse and FBI Clearances.
Requirements:
- Strong communication skills with both professionals and patients from all demographics.
- Experience with patient-centered, trauma-informed care.
- LGBTQIA cultural competency.
- Commitment to providing high quality care to historically underserved populations.
- Knowledge and comfort working with patients with drug and alcohol use disorders.
- Understanding on how to navigate medical systems.
- Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
- Ability to be compassionate while dealing with patients.
- Ability to work collaboratively in team-based care.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
4. Department: Clinic (Washington)
Title: Physician
Description:The role of the physician is to assess and treat a range of conditions that occur in everyday life.
General Duties and Responsibilities:
- Take patient’s medical history
- Update charts and patent information to show current findings and treatments.
- Order tests for nurses or other healthcare staff to perform.
- Review test results to identify any abnormal findings.
- Recommend and design a plan of treatment.
- Address concerns or answer questions that patients have about their health and well-being.
- Help patients take care of their health by discussing topics such as proper nutrition and hygiene.
Licensure and Clearances:
- Current and valid board certification in medicine.
- Medical degree from an accredited medical school and completion of an approved residency.
- Current DEA registration.
- Active and unrestricted license to practice in Pennsylvania.
- Successful passing of Child Abuse and FBI Clearances.
Requirements:
- Strong communication skills with both professionals and patients from all demographics.
- Experience with patient-centered, trauma-informed care.
- LGBTQIA cultural competency.
- Commitment to providing high quality care to historically underserved populations.
- Knowledge and comfort working with patients with drug and alcohol use disorders.
- Understanding on how to navigate medical systems.
- Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
- Ability to be compassionate while dealing with patients.
- Ability to work collaboratively in team-based care.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
5. Department: Outreach (PA) Locations: Allentown, Harrisburg, and Wilkes-Barre
Title: Mobile LPN Hep-C Tester
Description:In this role, the LPN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C.
Duties and Responsibilities:
- Traveling each day to a different Addiction Recovery facility in PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services.
- Contacting a potential clinic or facility who has not expressed previous interest in person to offer our services and create relationships.
- Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
- Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
- Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
- Excellent phlebotomy skills are essential.
- Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
- Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
- Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
- Chart a description of each encounter in the EMR system.
- Facilitate a telemedicine visit between the patient and a nurse practitioner.
- Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
- Continue to be in contact with all patients until SVR12.
- Additional responsibilities as assigned.
Qualifications:
- Active and unrestricted license as LPN in Pennsylvania.
Requirements:
- Clean PA driving record and valid PA driver’s license for 3 years.
- Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
- Strong customer service skills.
- Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
- Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, exciting atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
6. Department: Outreach (Ohio) Locations: Cleveland, Youngstown and Akron
Title: Mobile LPN Hep-C Tester
Description: In this role, the LPN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C.
Duties and Responsibilities:
- Traveling each day to a different Addiction Recovery facility in Ohio to offer Hepatitis C, HIV and STD point of care testing & linkage to care services.
- Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
- Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
- Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
- Excellent phlebotomy skills are essential.
- Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
- Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
- Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
- Chart a description of each encounter in the EMR system.
- Facilitate a telemedicine visit between the patient and a nurse practitioner.
- Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
- Continue to be in contact with all patients until SVR12.
- Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff. Then following up with phone calls and emails to facilitate new clinic growth.
Qualifications:
- Unrestricted and active license as LPN in Ohio.
Requirements:
- Clean OH driving record and valid OH driver’s license for 3 years.
- Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
- Strong customer service skills.
- Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
- Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
- Excellent phlebotomy skills are a must.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, exciting atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
7. Department: Outreach (PA) Locations: Allentown, Harrisburg, and Wilkes-Barre
Title: Mobile RN Hep-C Tester
Description: In this role, the RN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C.
Duties and Responsibilities:
- Traveling each day to a different Addiction Recovery facility in PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services.
- Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
- Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
- Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
- Excellent phlebotomy skills.
- Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
- Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
- Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
- Chart a description of each encounter in the EMR system.
- Facilitate a telemedicine visit between the patient and a nurse practitioner.
- Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
- Continue to be in contact with all patients until SVR12.
- Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff, then following up with phone calls and emails to facilitate new clinic growth.
- Additional responsibilities as assigned.
Qualifications:
- Active and unrestricted license as RN in Pennsylvania.
Requirements:
- Clean PA driving record and valid PA driver’s license for 3 years.
- Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
- Strong customer service skills.
- Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
- Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
8. Department: Outreach (Ohio) Cleveland, Youngstown, and Akron
Title: Mobile RN Hep-C Tester
Description: In this role, the RN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C.
Duties and Responsibilities:
- Traveling each day to a different Addiction Recovery facility in Ohio to offer Hepatitis C, HIV and STD point of care testing & linkage to care services.
- Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
- Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
- Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
- Excellent phlebotomy skills.
- Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
- Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
- Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
- Chart a description of each encounter in the EMR system.
- Facilitate a telemedicine visit between the patient and a nurse practitioner.
- Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured!
- Continue to be in contact with all patients until SVR12.
- Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff. Then following up with phone calls and emails to facilitate new clinic growth.
- Additional responsibilities as assigned.
Qualifications:
- Unrestricted and active license as RN in Ohio.
Requirements:
- Clean OH driving record and valid OH driver’s license for 3 years.
- Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
- Strong customer service skills.
- Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
- Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
- Excellent phlebotomy skills are a must.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, exciting atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
9. Department: Clinic (Washington)
Title: Medical Assistant
Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.
Duties and Responsibilities:
- Chart short description of each visit for Provider, or MA visit.
- Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
- Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
- Collect samples including urine, throat swab, and rectal swab as ordered.
- Properly log patient information into EKG, and perform EKG successfully.
- Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
- Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
- Assist providers with any medical task as requested.
- Disinfect exam rooms between patient visits.
- Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
- Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
- Answering phones and routing the caller to where they need to go.
- Additional responsibilities as assigned.
Requirements:
- Culturally competent while working, including being gender sensitive and pronoun aware.
- Be able to work with a team of medical assistants, providers, and administrative staff.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
10. Department: Clinic (Pittsburgh)
Title: Medical Assistant
Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.
Duties and Responsibilities:
- Chart short description of each visit for Provider, or MA visit.
- Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
- Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
- Collect samples including urine, throat swab, and rectal swab as ordered.
- Properly log patient information into EKG, and perform EKG successfully.
- Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
- Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
- Assist providers with any medical task as requested.
- Disinfect exam rooms between patient visits.
- Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
- Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
- Answering phones and routing the caller to where they need to go.
- Additional responsibilities as assigned.
Requirements:
- Culturally competent while working, including being gender sensitive and pronoun aware.
- Be able to work with a team of medical assistants, providers, and administrative staff.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
11. Department: Clinic (Pittsburgh)
Title: Certified Registered Nurse Practitioner
Description:The role of the CRNP is to assess and treat a range of conditions that occur in everyday life.
General Duties and Responsibilities:
- Take patient’s medical history.
- Update charts and patient information to show current findings and treatments.
- Order tests for nurses or other healthcare staff to perform.
- Review test results to identify any abnormal findings.
- Recommend and design a plan of treatment.
- Address concerns or answer questions that patients have about their health and well-being.
- Help patients take care of their health by discussing topics such as proper nutrition and hygiene.
- Additional duties as assigned.
Licensure and Clearances:
- Current and valid CRNP Certification.
- Current DEA registration.
- Active and unrestricted license in Pennsylvania.
- Successful passing of Child Abuse and FBI Clearances.
Requirements:
- Strong communication skills with both professionals and patients from all demographics.
- Experience with patient-centered, trauma-informed care.
- LGBTQIA cultural competency.
- Commitment to providing high quality care to historically underserved populations.
- Knowledge and comfort working with patients with drug and alcohol use disorders.
- Understanding on how to navigate medical systems.
- Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
- Ability to be compassionate while dealing with patients.
- Ability to work collaboratively in team-based care.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
12. Department: Clinic (Pittsburgh)
Title: Lab Processor
Description: The role of the Lab Processor enters orders for Quest and to be a backup to client services and the lab manager.
General Duties and Responsibilities:
- Prepare and aliquot incoming samples for reference lab testing.
- Stock supply bins.
- Troubleshoot Medical Assistant and Provider questions, escalate to lab manager when appropriate.
- Order entry for Quest Diagnostic samples.
- Clean and sanitize work surfaces.
- Monitor supply usage and inform lab manager if low on inventory.
- Identify errors and communicate to lab manager for review.
- Backup to client services and lab manager for incoming calls – direct calls to necessary parties.
Requirements:
Commitment to providing high quality care to historically underserved populations.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
13. Department: Clinic (Columbus)
Title: EHR Analyst
Description: Epic application expert who serves as liaison between and its members, makes and tests clinic specific configuration changes, supports workflows, supports end-users, and its technical support for testing new functionality.
General Duties and Responsibilities:
- Support with user and security management.
- Preference list modification.
- Provider master file.
- Creating and modifying letters.
- Letters activity and templates.
- Adding, editing, and troubleshooting printers.
- Adding, editing, and mapping workstations.
- Fee schedule maintenance.
- Testing new Epic functionality.
- Clinical content support including clinical content, SmartLists, SmartTexts, SmartPhrases,
SmartSets, SmartForms, order groups, doc flowsheets and reporting workbench. - Support and training including supporting remove access users, creating and documenting
workflows, training and coordinating new hire, training and maintaining Lot Manager,
MyChart support for existing members, upgrade training and testing coordination,
coordinating resolution of Workflow issues. - Train new employees on Epic if needed, specifically new employees.
Additional responsibilities as assigned.
Requirements:
- Minimum of 2 years of Epic experience in similar or relevant role.
- Possess workflow knowledge.
- Strong understanding of clinical operations.
- Excellent verbal and written communication skills.
- Excellent administrative skills.
- Proficient in Word, Excel and webinar applications.
- Detail oriented.
- Self-motivated individual.
- Ability to hold oneself accountable.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to adapt to a work environment that is constantly changing and not always
structured. - Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
14. Department: Clinic (Aliquippa)
Title: Medical Assistant
Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.
Duties and Responsibilities:
- Chart short description of each visit for Provider, or MA visit.
- Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
- Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
- Collect samples including urine, throat swab, and rectal swab as ordered.
- Properly log patient information into EKG, and perform EKG successfully.
- Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
- Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
- Assist providers with any medical task as requested.
- Disinfect exam rooms between patient visits.
- Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
- Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
- Answering phones and routing the caller to where they need to go.
- Additional responsibilities as assigned.
Requirements:
- Culturally competent while working, including being gender sensitive and pronoun aware.
- Be able to work with a team of medical assistants, providers, and administrative staff.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
15. Department: Outreach (Pittsburgh)
Title: Homeless Outreach Nurse Practitioner
Description: The role of the Homeless Outreach Nurse Practitioner is to go around the city with an outreach RN. The Homeless Outreach Nurse Practitioner will perform patient testing, wound care and treatment. In this role, the clinician exhibits a professional attitude in dealing with our patients and staff at all times.
General Duties and Responsibilities
- Take patient’s medical history.
- Update charts and patient information to show current findings and treatments.
- Order tests for nurses or other healthcare staff to perform.
- Review test results to identify any abnormal findings.
- Recommend and design a plan of treatment.
- Address concerns or answer questions that patients have about their health and well-being.
- Help patients take care of their health by discussing topics such as proper nutrition and hygiene.
- Understand and educate patients on HARM reduction techniques.
- Administer medication, change wound dressings and care for other treatment options.
Licensure and Clearances:
- Current and valid CRNP Certification.
- Current DEA registration.
- Active and unrestricted license in Pennsylvania.
- Successful passing of Child Abuse and FBI Clearances.
Requirements
- Clean PA Driver’s License.
- Ability to drive larger vehicles.
- Technical skills with van equipment.
- Emphasis on HARM reduction.
- Strong communication skills with both professionals and patients from all demographics.
- Experience with patient-centered, trauma-informed care.
- LGBTQ+ cultural competency.
- Commitment to providing high quality care to historically underserved populations.
- Knowledge and comfort working with patients with drug and alcohol use disorders.
- Understanding on how to navigate medical systems.
- Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
- Ability to be compassionate while dealing with patients.
- Ability to work collaboratively in team-based care.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
16. Department: Outreach (Pittsburgh)
Title: Homeless Outreach Registered Nurse
Description: The Homeless Outreach Nurse will accompany the clinician out in the field treating and caring for homeless patients.
General Duties and Responsibilities:
- Utilize the nursing process to assess, plan and implement, and evaluate patient care.
- Maintain patient schedule.
- Performs interviews to identify specific patient needs.
- Collects, analyzes, and interprets information from healthcare members and documents as necessary.
- Collect patient health history.
- Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI’s, MAT and Narcan training.
- Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
- Support clinician with any assigned duties, i.e., prescription refills etc.
- Understand and educate patients on HARM reduction techniques.
- Administer medication, change wound dressings and care for other treatment options.
- Read and interpret patient information, making treatment decision where appropriate.
- Consult with clinicians to decide on the best treatment plan for patients.
- Research ways to improve healthcare processes and patient outcomes through data obtained/analytical tasks/and charting tasks related to patient information.
- Communicate with patients about their status and condition through emails, phone and face-to-face conversations.
- Performing administrative tasks, such as creating patient scheduled and ordering supplies.
- Draw blood and label appropriately per office protocols.
- Oversee routing labs/immunizations/testing.
- Chart short description of each visit for Provider or MA visit.
- Perform phlebotomy.
- Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate.
- Obtain labs as ordered – properly label samples with the first initial, last name and birthdate as confirmed with patient.
- Collect samples including urine, throat swab and rectal swab as ordered.
- Properly log patient information into EKG and perform EKG successfully.
- Any other task needed to be done by the Medical Assistant.
- Additional responsibilities as assigned.
Maintain the Central Outreach Mobile units:
- Schedule maintenance.
- Clean and organize the inside.
- Properly stock the mobile unit with supplies.
- Wash the outside as necessary.
Additional Items:
- Need to make sure each patient is comfortable with their care.
- Need to be culturally competent while working, including being gender sensitive and pronoun aware.
- Develop relationships with the homeless population to them comfortable with their medical care.
- Always maintain HIPAA compliance.
- Be able to work with a team of medical assistants, clinicians, and administrative staff.
- Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook.
- Always maintain a professional and non-judgmental attitude.
Minimum Qualifications:
- Active Pennsylvania Registered Nursing License.
- CPR certification.
Requirements:
- Clean PA Driver’s License.
- Ability to drive larger vehicles.
- Technical skills with van equipment.
- Emphasis on HARM reduction.
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.