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Find your next job at Central Outreach and support a holistic, multicultural, LGBTQIA, HIV & Hep C health community. Central Outreach is an Equal Opportunity Employer.

Central Outreach is an Equal Opportunity Employer.

Job Openings

1. Department: Mental Health (Pittsburgh)

Title: Psychiatrist

Description:  The primary role of the Psychiatrist will be to provide trauma-informed, patient-centered, culturally competent and affirming care to a diverse patient population within an LGBTQIA health center. The Psychiatrist will be an integral part of a mental health team embedded in a physical health center.

Duties and Responsibilities:

  • Work collaboratively in a team-based environment with other mental health clinicians, staff, and primary care providers.
  • Assess patients by conducting psychiatric evaluations.
  • Analyze data and results of screening tools to assist in diagnosing patients and evaluating treatment response.
  • Diagnose mental health disorders, provide recommendations for treatment, and prescribe medications when indicated.
  • Provide follow-up for monitoring symptoms and treatment response.
  • Monitor for medication side effects.
  • Collaborate with patients in developing treatment plans that address their mental health concerns and psychosocial needs.
  • Collaborate with patients in creating safety plans.
  • Routinely assess patient safety and refer to a higher level of care when indicated.
  • Provide crisis intervention as needed.
  • Collaborate with physicians, nurses, therapists, and case managers in the practice to monitor symptoms and address whole-patients needs.
  • Collaborate with outside physicians, therapists, service coordinators, and/or other clinical professionals to address treatment goals, clinical progress, and other patient needs.
  • Gather and maintain patient information and records in the EMR, including medical history, medication history, and psychosocial history obtained from patients.
  • Gather information from primary supports and/or other professionals when clinically indicated or requested by patients.
  • Provide information to family/primary supports when requested by patients and make sure an ROI has been signed.
  • Complete all necessary clinical documentation in an accurate and timely manner.
  • Participate in weekly Collaborative Care team meetings.
  • Collaborate with PCPs and Collaborative Care Manager to assist in the management of mental health disorders treated in the primary care clinic.
  • Improve staff competence by providing training and education regarding the interrelationship between psychiatric disorders, physical illness, psychosocial concerns, and medications.
  • Keep up-to-date on clinical care by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Licensure and Clearances:

  • Current and valid board certification, or pending initial certification, in Psychiatry.
  • Medical degree from an accredited medical school and completion of an approved psychiatric residency.
  • Active and unrestricted license to practice medicine in Pennsylvania.
  • Active and unrestricted DEA licensure. 
  • Successful passing of Child Abuse and FBI Clearances.

Requirements:

  • Excellent knowledge of current DSM diagnoses, criteria, and treatment standards.
  • Strong working knowledge of general psychiatric principles and practices.
  • Strong communication and people skills. 
  • Experience with patient-centered, trauma-informed care.
  • Demonstrated skill in managing difficult situations utilizing de-escalation techniques and conflict resolution skills. 
  • Ability to work collaboratively in team-based care. 
  • Strong LGBTQIA cultural competency, including being gender-sensitive and pronoun aware
  • Experience working in community mental healthcare.
  • Understanding of the relationship between physical health, mental health, and social determinants of health.
  • Commitment to providing high-quality care to historically underserved populations. 
  • Knowledge and comfort working with patients with drug and alcohol use disorders. 
  • Knowledge and comfort using evidence-based treatment modalities such as Motivational Interviewing, Harm Reduction, brief interventions, CBT, DBT and other psychotherapeutic techniques.
  • Understanding of how to navigate medical systems.
  • Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
  • Punctuality and impeccable attendance.
  • Non-judgmental approach to patient care.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • Ability to work in a fast-paced and, at times, excited atmosphere.

Send Us Your Resume

2. Department: Medical Clinic (Columbus)

Title: Medical Assistant

Description:The role of the medical assistant is to assist providers in implementing patient care and
provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities:

  • Chart short description of each visit for Provider, or MA visit.
  • Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate asconfirmed with patient.
  • Collect samples including urine, throat swab, and rectal swab as ordered.
  • Properly log patient information into EKG, and perform EKG successfully.
  • Administer and properly chart for vaccines under the guidance of providers, and bill for patientvaccines in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration,administration route and site.
  • Assist providers with any medical task as requested.
  • Disinfect exam rooms between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
  • Answering phones and routing the caller to where they need to go.

Requirements:

  • Should be aware the Medical Assistant is one of the first impressions to each patient.
  • Need to make sure each patient is comfortable with their care.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQ+ cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

3. Department: Medical Clinic (Pittsburgh)

Title: Floor Registered Nurse

Description: The Floor Registered Nurse will provide quality care to patients in a clinic setting. Ensuring the clinic is running smoothly and the patients are seen timely in our holistic, multicultural, LGBTQIA, HIV & Hep C health organization.

General Duties and Responsibilities

  • Assess, plan, and evaluate patient care needs.
  • Administer medications and treatments as prescribed by physicians.
  • Collaborate with physicians and other healthcare providers regarding patient status and treatment plans.
  • Contacting/updating patients regarding visits if needed.
  • Assisting with appointments.

Requirements:

  • Ability to balance multiple projects and prioritize deadlines.
  • Experience with Microsoft Excel, Microsoft Word, as well as Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and consistent attendance.
  • Communicate effectively with colleagues, professionals, and patients from a variety of demographic backgrounds and identities.
  • Technical skills with required office equipment.
  • Non-judgmental approach to patient care.
  • Patience and great attention to detail.
  • Complete understanding of the healthcare privacy laws as outlined in HIPAA.
  • LGBTQ+ cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.

Additional Duties and Responsibilities:

  • Collect patient health history.
  • Administer medication, take patient vitals, perform phlebotomy, and injections for patients.
  • Notify patients of positive and abnormal results.
  • Counsel and educate patients and their families on treatment plans.
  • Handle lab specimens properly and ensure they are labeled for processing.
  • Review labs and explain results to patients.
  • Collaborate with the lab to ensure results are reported to the state and local health departments properly.
  • Room patients as needed.
  • Receive and respond to patient emails.
  • Complete letters for patients to return to work.
  • Listens, communicates and documents simultaneously and navigates computer programs to assess, process, educate and document all information in a professional manner.
  • Support providers with any assigned duties, i.e., prescription refills etc.
  • Answer incoming patient calls.
  • Meets established quality standards, competencies, and educational training and requirements.
  • Demonstrates a commitment to patient centered care.
  • Additional responsibilities as assigned.

Send Us Your Resume

4. Department: Clinic (Columbus)

Title: Cosmetic Laser Technician

Description:In this position, the employee will be responsible for providing esthetic treatments
to a diverse group of patients. The primary role will be to perform laser hair treatments,
provide skin care education, follow state sanitation regulations, clerical and office duties as well
as being an emotional support person for each patient within the health center.

General Duties and Responsibilities:

  • Perform laser hair treatments.
  • Patient consultations.
  • Inventory of all products.
  • Make sure all sanitation regulations are followed.
  • Create and update patient charts.
  • Create patient treatment logs.
  • Schedule treatments and make confirmation for appointment calls.
  • Answer and return all patient and provider calls and emails.
  • Mechanical maintenance for laser.
  • Educate patients on skin health care.
  • Purchase supplies for treatment room.
  • Clean and maintain treatment room.
  • Offer emotional support to all patients.

License Requirements:

  • Active Certification from the State Medical Board of Ohio
  • Laser Certification from Alma Lasers

Requirements:

  • Experience in treating skin conditions.
  • Ability to identify skin conditions.
  • Have a thorough understanding of contraindications in a treatment setting.
  • Education in patient counseling in a skin health setting.
  • Have physical stamina and strength to operate laser and perform treatments.
  • Have management and training experience in a skin health setting.
  • An understanding of touch therapy, and the importance of when treating patients.
  • An understanding and experience in sanitation.
  • Ability to restock and organize a treatment room.
  • Ability to create patient charts.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQ+ cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

5. Department: Lab (Pittsburgh)

Title: Lab Processor

Description: The role of the Lab Processor enters orders for Quest and to be a backup to client services and the lab manager.  

General Duties and Responsibilities:

  • Prepare and aliquot incoming samples for reference lab testing.
  • Stock supply bins.
  • Troubleshoot Medical Assistant and Provider questions, escalate to lab manager when appropriate.
  • Order entry for Quest Diagnostic samples.
  • Clean and sanitize work surfaces.
  • Monitor supply usage and inform lab manager if low on inventory.
  • Identify errors and communicate to lab manager for review.
  • Backup to client services and lab manager for incoming calls – direct calls to necessary parties.

Requirements:

  • Commitment to providing high quality care to historically underserved populations.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQ+ cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

6. Department: Clinic (Pittsburgh)

Title: Call Center Nurse

Description: The role of the Call Center Registered Nurse is to answer all medical related questions over the phone. The call center nurse will also perform general nursing duties to support our providers and clinical staff, ensuring the clinic is running smoothly and the patients are seen timely in our holistic, multicultural, LGBTQIA, HIV & Hep C health organization.

General Duties and Responsibilities:

  • Take patient calls and provide accurate answers to their scheduling needs, questions and concerns.
  • Interrupt lab values to patients over the phone.
  • De-escalate situations involving dissatisfied patients, offering support and assistance.
  • Verify patient demographic information and insurance and make any changes needed.
  • Take messages and transfer calls to clinical staff and providers as appropriate. 
  • Provide necessary information to pharmacies, medical records, and referrals department. 

Additional Duties and Responsibilities:

  • Collect patient health history.
  • Administer medication, take patient vitals, perform phlebotomy, and injections for patients.
  • Notify patients of positive and abnormal results.
  • Counsel and educate patients and their families on treatment plans.
  • Handle lab specimens properly and ensure they are labeled for processing.
  • Review labs and explain results to patients.
  • Collaborate with the lab to ensure results are reported to the state and local health departments properly.
  • Room patients as needed.
  • Receive and respond to patient emails.
  • Complete letters for patients to return to work.
  • Listen, communicate and document simultaneously and navigates computer programs to assess, process, educate and document all information in a professional manner.
  • Support providers with any assigned duties, i.e., prescription refills etc.
  • Answer incoming patient calls.
  • Meet established quality standards, competencies, and educational training and requirements.
  • Demonstrate a commitment to patient centered care.
  • Additional responsibilities as assigned.

Minimum Qualifications and/or Experience:

  • Active Registered Nursing License.
  • CPR certification.

Requirements:

  • Unrestricted license as RN in state employed.
  • Strong communication skills with both professionals and patients from all demographics.
  • Ability to work in a fast paced atmosphere.
  • Non-judgmental approach to patient care.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to adapt to a work environment that is constantly changing.
  • Punctuality and impeccable attendance.
  • Patience and great attention to detail.
  • Ability to collaborate with a large clinical team.
  • Ability to multi-task

Send Us Your Resume

7. Department: Outreach (PA) Locations: Allentown, Harrisburgh, and Wilkes-Barre 

Title: Mobile LPN Hep-C Tester

Description:In this role, the LPN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C. 

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services. 
  • Contacting a potential clinic or facility who has not expressed previous interest in person to offer our services and create relationships. 
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
  • Excellent phlebotomy skills are essential.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system.
  • Facilitate a telemedicine visit between the patient and a nurse practitioner.
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
  • Continue to be in contact with all patients until SVR12.
  • Additional responsibilities as assigned.

Qualifications:

  • Active and unrestricted license as LPN in Pennsylvania.

Requirements:

  • Clean PA driving record and valid PA driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills.
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, exciting atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task. 

Send Us Your Resume

8. Department: Outreach (Ohio) Locations: Cleveland, and Columbus 

Title: Mobile LPN Hep-C Tester

DescriptionIn this role, the LPN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C. 

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in Ohio to offer Hepatitis C, HIV and STD point of care testing & linkage to care services. 
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
  • Excellent phlebotomy skills are essential.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system.
  • Facilitate a telemedicine visit between the patient and a nurse practitioner.
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
  • Continue to be in contact with all patients until SVR12.
  • Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff. Then following up with phone calls and emails to facilitate new clinic growth.

Qualifications:

  • Unrestricted and active license as LPN in Ohio.

Requirements:

  • Clean OH driving record and valid OH driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills.
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
  • Excellent phlebotomy skills are a must.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, exciting atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.    

Send Us Your Resume

9. Department: Clinic (Pittsburgh)

Department: Medical Clinic

Title:  Medical Assistant

Description:  The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities:

  • Chart short description of each visit for Provider, or MA visit.
  • Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
  • Collect samples including urine, throat swab, and rectal swab as ordered.
  • Properly log patient information into EKG, and perform EKG successfully.
  • Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
  • Assist providers with any medical task as requested.
  • Disinfect exam rooms between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
  • Answering phones and routing the caller to where they need to go.
  • Additional responsibilities as assigned.

Requirements:

  • Culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

10. Department: Outreach (PA) Locations: Allentown, Harrisburgh, and Wilkes-Barre

Title: Mobile RN Hep-C Tester

Description: In this role, the RN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C. 

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services. 
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
  • Excellent phlebotomy skills.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system.
  • Facilitate a telemedicine visit between the patient and a nurse practitioner.
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
  • Continue to be in contact with all patients until SVR12.
  • Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff, then following up with phone calls and emails to facilitate new clinic growth.
  • Additional responsibilities as assigned.

Qualifications:

  • Active and unrestricted license as RN in Pennsylvania.

Requirements:

  • Clean PA driving record and valid PA driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills.
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

11. Department: Outreach (Ohio) Cleveland, and Columbus 

Department: Hepatitis C

Title: Mobile RN Hep-C Tester

DescriptionIn this role, the RN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C. 

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in Ohio to offer Hepatitis C, HIV and STD point of care testing & linkage to care services. 
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
  • Excellent phlebotomy skills.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system.
  • Facilitate a telemedicine visit between the patient and a nurse practitioner.
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured!
  • Continue to be in contact with all patients until SVR12.
  • Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff. Then following up with phone calls and emails to facilitate new clinic growth.
  • Additional responsibilities as assigned.

Qualifications:

  • Unrestricted and active license as RN in Ohio.

Requirements:

  • Clean OH driving record and valid OH driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills.
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
  • Excellent phlebotomy skills are a must.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, exciting atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

12. Department: Outreach (Pittsburgh) 

Department: Outreach

Title: Medical Assistant/Outreach/Club (Part-Time/Nights & Weekends)  

Description: The Outreach medical assistant will go into an all-men’s club and do outreach under the supervision of the Outreach Registered Nurse to do STI testing, and give out condoms/marketing materials for Central Outreach Wellness Center. 

General Duties and Responsibilities

  • Collect patient health history.
  • Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI’s, MAT and Narcan training.
  • Understand and educate patients on HARM reduction techniques, administer medication.
  • Perform administrative tasks, such as creating patient charts and ordering supplies.
  • Chart short description of each visit for Provider or MA visit.
  • Perform phlebotomy.
  • Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain labs as ordered – properly label samples with the first initial, last name, and birthdate. as confirmed with the patient.
  • Collect samples including urine, throat swab and rectal swab as ordered.
  • Any other tasks need to be done by the Medical Assistant.
  • Help patients apply for insurance and medical assistance for our patient population.
  • Additional responsibilities as assigned.

Additional Items:

  • Make sure each patient is comfortable with their care.
  • Be culturally competent while working, including being gender sensitive and pronoun aware.
  • Develop relationship to ensure patients are comfortable with their medical care.
  • Always maintain HIPAA compliance.
  • Be able to work with a team of medical assistants, clinicians, and administrative staff.
  • Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook.
  • Always maintain a professional and non-judgmental attitude.

Requirements:

  • Emphasis on HARM reduction.
  • Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality an impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

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13. Department: Call Center (Pittsburgh) 

Title: Call Center Representative

Description: The Call Center Representative is an integral part of the team that provides outstanding patient support services including answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system and performing related general office duties in our holistic, multicultural, LGBTQIA, HIV & Hep C health organization.

General Duties and Responsibilities:

  • Take patient calls and provide accurate answers to their scheduling needs, questions and concerns.
  • De-escalate situations involving dissatisfied patients, offering support and assistance.
  • Verify patient demographic information and insurance and make any changes needed.
  • Take messages and transfer calls to clinical staff and providers as appropriate. 
  • Provide necessary information to pharmacies, medical records, and referrals department. 
  • Additional Responsibilities as assigned.

Requirements:

  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Excellent communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care .
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

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14. Department: Case Management (Pittsburgh)  

Title: Case Manager

Description:  This role within the Medical Case Management team at Central Outreach Wellness Center requires an individual to be patient-centered and culturally competent while working with a diverse patient population within our LGBTQIA health center.  Their primary role is to navigate clients through the processes that connect them to the medical benefits, and housing services available to them.

Services we Provide:

  • Resources for connecting patients to insurance including MAWD, SPBP, Compass, (Medicaid/SNAP) Patient assistance programs, etc.
  • Housing resources for people with a steady income. (ACHA, HUD, HACP, Section 8)
  • Connecting patients to rehabilitative services if they are ready to go to ASAP.  If not, we connect them to Resolve or pathways to care and recovery.
  • Connect patients to outside resources for resume building, career link for employment, financial empowerment etc.

General Duties and Responsibilities:

  • Document patient encounters in our EMR System (in person, phone, and email)
  • Stay knowledgeable of community resources offered to the population we serve.
  • Work collaboratively with clinic staff to address any concerns of the patient.
  • Answer and respond to Tiger Text and e-mails in real time.
  • Navigate clients through the processes needed to connect them to the programs and services available.
  • Be available to the clients throughout the medical case management processes.
  • Proactively manage your caseload of patients and participate in weekly staff meetings to discuss any issues.
  • Participate in monthly case management meetings with all office locations.
  • Additional responsibilities as assigned.

Specific Duties and Responsibilities

  • Be the point person to coordinate patient intakes at the clinic
  • Help manage the caseload on multiple spreadsheets.
  • Be patient and attentive to patients’ needs.
  • Retain positive attitude.
  • Quick to adapt to high pressure situations.
  • Always find a solution to the patients’ needs, and assist them in completing tasks.
  • Keep an organized work ethic and document all encounters.

Requirements:

  • 1-2 years’ experience managing patient resources.
  • Customer service skills.
  • Strong communication and people skills.
  • Experience with patient-centered care.
  • Ability to manage difficult situations utilizing de-escalation techniques and conflict resolution skills.
  • Ability to work collaboratively in team-based care.
  • LGBTQIA cultural competency (SOGIE training)
  • Understanding of the relationship between physical health, mental health, and social determinants of healthcare.
  • Commitment to providing high quality care to historically underserved populations.
  • Knowledge and comfort working with patients with drug and alcohol use disorders.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Completely understand the healthcare privacy laws as outlined in HIPAA. (yearly renewal)
  • Attend weekly case management meetings.
  • Ability to multi-task.
  • Maintain a professional attitude and demeanor while working in the clinic.
  • Separate personal life from work.

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15. Department: Outreach

Title: Homeless Outreach Registered Nurse

Description: The Homeless Outreach Nurse will accompany the clinician out in the field treating and caring for homeless patients.

General Duties and Responsibilities:

  • Utilize the nursing process to assess, plan and implement, and evaluate patient care.
  • Maintain patient schedule.
  • Performs interviews to identify specific patient needs.
  • Collects, analyzes, and interprets information from healthcare members and documents as necessary.
  • Collect patient health history.
  • Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI’s, MAT and Narcan training.
  • Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
  • Support clinician with any assigned duties, i.e., prescription refills etc.
  • Understand and educate patients on HARM reduction techniques.
  • Administer medication, change wound dressings and care for other treatment options.
  • Read and interpret patient information, making treatment decision where appropriate.
  • Consult with clinicians to decide on the best treatment plan for patients.
  • Research ways to improve healthcare processes and patient outcomes through data obtained/analytical tasks/and charting tasks related to patient information.
  • Communicate with patients about their status and condition through emails, phone and face-to-face conversations.
  • Performing administrative tasks, such as creating patient scheduled and ordering supplies.
  • Draw blood and label appropriately per office protocols.
  • Oversee routing labs/immunizations/testing.
  • Chart short description of each visit for Provider or MA visit.
  • Perform phlebotomy.
  • Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain labs as ordered – properly label samples with the first initial, last name and birthdate as confirmed with patient. 
  • Collect samples including urine, throat swab and rectal swab as ordered. 
  • Properly log patient information into EKG and perform EKG successfully.
  • Any other task needed to be done by the Medical Assistant.
  • Additional responsibilities as assigned.

Maintain the Central Outreach Mobile units:

  • Schedule maintenance.
  • Clean and organize the inside.
  • Properly stock the mobile unit with supplies.
  • Wash the outside as necessary.

Additional Items:

  • Need to make sure each patient is comfortable with their care.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Develop relationships with the homeless population to them comfortable with their medical care.
  • Always maintain HIPAA compliance.
  • Be able to work with a team of medical assistants, clinicians, and administrative staff.
  • Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook.
  • Always maintain a professional and non-judgmental attitude. 

Minimum Qualifications:

  • Active Pennsylvania Registered Nursing License.
  • CPR certification.

Requirements:

  • Clean PA Driver’s License.
  • Ability to drive larger vehicles.
  • Technical skills with van equipment.
  • Emphasis on HARM reduction.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

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